For debtors
Pay
Received a letter from us or want to settle an open claim? Everything about your file, instalments and paying online.
Go to the payment portal
For businesses
Start collection
Unpaid invoice? Submit your claim – we assess it free of charge within 24 hours.
Submit a claim- On success, the debtor bears the costs
- Dedicated case handlers
- GDPR-compliant processing
Unpaid invoices. Properly collected.
Saldenta Inkasso collects unpaid invoices in Germany – out of court and in court. Firm on the matter, courteous in tone. So your cash flow stays healthy and your client relationships stay intact.
87 %
Success rate out of court
24 h
First assessment of your claim
€ 0
Base fee if unsuccessful
Services
What we take off your hands
Pre-legal collection
01Qualified demand letters, phone contact, instalment agreements. We resolve most claims before a court is ever needed.
Court order procedure
02If payment still fails, we run the German court payment order procedure through to enforcement – with partner attorneys.
Receivables management
03Ongoing accounts receivable management for recurring invoice runs. We chase payments before claims grow old.
Netherlands–Germany collection
04Cross-border collection between the Netherlands and Germany – in both languages, under both legal systems.
How it works
Four steps to payment
- 1
Submit
You submit the claim and documents through our form – it takes a few minutes.
- 2
Assessment
We assess validity and enforceability within 24 hours and give you a clear recommendation.
- 3
Collection
Demand letters, phone calls, instalment plans – persistent, without damaging your client relationship.
- 4
Payout
Incoming payments are settled transparently and forwarded to you without delay.
Why Saldenta
Firm on the matter. Courteous in tone.
Debt collection is not decided by aggression but by diligence: clean files, correct deadlines, reachable case handlers. That is how debtors pay – and how your clients remain your clients.
Legally sound
Every step complies with the German RDG, the Civil Code and the GDPR. No scare tactics, no inadmissible fees.
Transparent
You can see the status of your case at any time. No hidden costs, no small-print surprises.
Personal
One dedicated case handler manages your file – from the first letter to the payout.
Frequently asked
Answered briefly
What does collection cost me?
On success, the debtor bears the collection costs as damages for default under German law. If collection fails, you pay no base fee with us – details on the pricing page.
From what amount is collection worthwhile?
There is no fixed minimum. Many clients submit claims below €100 – especially with recurring customers, it is about principle and payment discipline.
Will I lose my customer?
Our tone is businesslike and solution-oriented. A significant share of debtors remain customers of the creditor afterwards – payment issues are often organisational, not malicious.
How long does collection take?
Out of court, usually two to six weeks. Court proceedings take several weeks to months, depending on the court and any defence.
Unpaid invoice? Submit it today.
Submission takes a few minutes. You will receive our assessment within 24 hours.